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Journal of Organizations, Technology and Entrepreneurship
Journal of Organizations, Technology and Entrepreneurship (JOTE)
ISSN (print): 3005-7787
ISSN (online): 3005-7795
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2024: Vol. 2

Journal of Organizations, Technology, and Entrepreneurship (JOTE) stands at the forefront of exploring the dynamic intersection of organizational behavior, technological evolution, and entrepreneurial energy. Renowned for its keen focus on the significant impact of technological advancements on both organizational structures and entrepreneurial endeavors, JOTE aims to unravel the complexities of modern strategies in organizational and technological contexts. This journal serves as a vital conduit for insights into the evolving landscape of business and entrepreneurship, distinguishing itself by its emphasis on practical applications and theoretical developments in technology-driven business environments. Published quarterly by Acadlore, the journal typically releases its four issues in March, June, September, and December each year.

  • Professional Service - Every article submitted undergoes an intensive yet swift peer review and editing process, adhering to the highest publication standards.

  • Prompt Publication - Thanks to our proficiency in orchestrating the peer-review, editing, and production processes, all accepted articles see rapid publication.

  • Open Access - Every published article is instantly accessible to a global readership, allowing for uninhibited sharing across various platforms at any time.

mladen krstić
University of Belgrade, Serbia | website
Research interests: Intermodal Transport; Logistics Centers; City Logistics; Last-Mile Logistics; Logistics 4.0; Humanitarian Logistics; E-commerce Logistics.
junlong chen
Northeastern University at Qinhuangdao, China | website
Research interests: Industrial Organization; Public Policy

Aims & Scope


The Journal of Organizations, Technology, and Entrepreneurship (JOTE) is dedicated to illuminating new horizons at the intersection of organizational behavior, technological evolution, and entrepreneurial dynamics. Recognizing the multifaceted interconnections among these domains, the journal seeks to delve into the complex interplay between technology, organizational dynamics and human factors in technology and entrepreneurship, and the entrepreneurial ethos in an ever-evolving landscape.

Given the transformative nature of technological innovations, it is evident that modern organizations are not merely influenced by technology but are continuously molded by it. Concurrently, entrepreneurs consistently harness and adapt to technological advancements, crafting disruptive models that reshape industry standards.

JOTE's mission revolves around fostering an in-depth comprehension of how technological advancements mold organizational strategies and structures. Moreover, it aims to elucidate the myriad ways entrepreneurial ventures harness, adapt to, or even spearhead technological innovations. To this end, the journal warmly welcomes submissions that challenge prevailing paradigms, introduce groundbreaking perspectives, or offer empirical evidence that can ignite new theoretical explorations.

Through its publications, JOTE aspires to serve as a guiding light for academics, practitioners, and policymakers eager to understand the intricate relationships binding organizations, technology, and entrepreneurship in the 21st century.

In addition, the journal has the following features:

  • Every paper published is featured in prominent journal indexing platforms.

  • The journal's esteemed editorial board ensures its unparalleled quality and global appeal.

  • Each paper published is readily searchable online, ensuring accessibility for internet users worldwide.

  • The publication process is tailored for author ease and maintains utmost transparency.


The scope of the journal covers, but is not limited to the following topics:

  • Technical Work and Knowledge Integration: Exploring the interaction between workplace technologies and evolving engineering knowledge, focusing on problem-solving and team coordination.

  • Technological Impact on Work Dynamics: Examining the transformation of global workspaces and the effects of digitalization on organizational structure and function.

  • Human-Robot Collaboration: Investigating human-robot interactions in industrial settings, including ethical considerations and design principles for effective collaboration.

  • Organizational Outsourcing and Contracting: Analyzing strategic aspects of outsourcing and modern contracting, and their effectiveness in external partnerships.

  • Entrepreneurial Ecosystems: Studying the strategies new ventures adopt for financing, networking, growth, and competition.

  • Strategies in Established Firms: Looking into how mature firms handle R&D collaborations, market innovation, and technological disruptions.

  • Innovation and Commercialization: Emphasizing how organizations develop and market new technologies and innovations.

  • Evidence-based Management: Focusing on data-driven managerial practices and their implementation in organizations.

  • Interdisciplinary Approaches: Valuing submissions that blend insights from various fields to craft comprehensive narratives around core topics.

  • Digital Transformation in Corporate Strategy: Investigating how digital technologies revolutionize business strategies and models.

  • Sustainability and Green Technology in Entrepreneurship: Examining sustainable practices and green technologies in entrepreneurial ventures.

  • Organizational Culture and Innovation: Analyzing the influence of organizational culture on innovation and adaptability.

  • Fintech and Its Impact on Entrepreneurial Finance: Exploring financial technology innovations and their effects on entrepreneurial funding.

  • The Role of Big Data and Analytics in Decision Making: Delving into how big data and analytics reshape decision-making in organizations.

  • Future Workforce and Technological Unemployment: Assessing the impact of advanced technologies on the workforce and technological unemployment.

  • Ethical Considerations in Technological Advancements: Addressing ethical issues in emerging technologies.

  • Social Media Dynamics and Entrepreneurial Branding: Investigating the impact of social media on branding and marketing strategies.

  • Collaborative Economy and Sharing Platforms: Examining the rise of the sharing economy and its role in entrepreneurship.

  • Blockchain Technology in Business Innovation: Exploring blockchain applications in business and their potential to revolutionize ventures.

  • Cybersecurity Challenges in Entrepreneurial Ventures: Assessing the role of cybersecurity in protecting digital assets in businesses.

  • AI Ethics and Governance in Organizations: Exploring ethical considerations and governance challenges of AI in business.

  • Globalization and Cross-Cultural Entrepreneurship: Analyzing globalization effects on entrepreneurship, including cross-cultural challenges.

  • The Influence of VR and AR on Business: Investigating how VR and AR technologies transform customer experiences and marketing strategies.

Recent Articles
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Studying the success factors of sustainability-focused business incubators is crucial because these incubators support startups that address environmental and social challenges, promoting sustainable development. Understanding these success factors enables incubators to provide targeted support that enhances the viability and impact of sustainable ventures. By optimizing the performance of sustainability incubators business will address global sustainability challenges and contribute to a more sustainable economy. This study aims to identify factors that support the success of a business incubator in a case study at Andalas University. This research used the Analytic Hierarchy Process (AHP) method, identifying ten factors with 49 subfactors supporting the incubator’s success. Impact Factor (I) with a weight of 0.2349, Output (O) with a weight of 0.1978, and Resource Capacity (SD) with a weight of 0.1286 are the three main factors that determine the success of an incubator. The prioritized subfactors are Contribution to Regional Economic Growth (I2) with a weight of 0.1898, Technology and New Products (O3) with a weight of 0.0711, and Cooperation with Industry (EK1) with a weight of 0.0477. These factors are recommended because they are expected to support the success of the Andalas University Business Incubator.
Open Access
Research article
The Moderating Role of Trust in the Adoption of Self-Service Payment Systems by Consumers
nguyen le ,
ngoc thi bich mai ,
nhan trong ngo ,
hien thu thi dang
Available online: 05-16-2024


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In an age where online shopping and innovative services are rapidly evolving, consumer adaptation to shopping trends, store layouts, and payment modalities is critical. Among these adaptations, self-service checkout systems have been introduced in Vietnamese supermarkets to streamline the post-shopping payment process and alleviate cashier counter congestion. This research was conducted to assess factors influencing consumer intentions towards using self-service payment systems. Data from 497 consumers were collected through non-probability sampling and analyzed using the Smart PLS 4.0 software to test various hypotheses. It was found that consumers’ perceptions of usefulness and ease of use, along with their attitudes towards usage, significantly influence their intention to adopt these systems. Importantly, trust was identified as a positive moderator, enhancing the relationship between consumers’ attitudes towards usage and their intentions to engage with self-service payment systems. These findings suggest managerial implications for increasing system acceptance and understanding consumer needs related to self-service payment options in Vietnamese markets. The results contribute to the broader discourse on technology acceptance, particularly within the framework of the Technology Readiness and Acceptance Model, and underscore the importance of trust in the successful deployment of technological solutions in retail settings.


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To understand the mechanism of innovative work behaviour (IWB) in China’s higher education. With a total of 495 valid responses from six universities in China, this study utilised Amos26 for data analysis. The structural equation model indicates that organisational politics (OP) significantly influences academics’ knowledge sharing behaviour (KSB) (β = -0.220, p < 0.000) and IWB (β = -0.126, p < 0.005). The mediating effect of knowledge sharing is confirmed (β = -0.193, p < 0.003). This study confirms the detrimental effect of OP on KSB and IWB within Chinese high education institutions. Consequently, to foster innovation among academics, management should consider controlling OP within the organisational environment. Standardising the supervision and management of executive power, ensuring that administrative power operates transparently. Additionally, delineating between OP and non-OP behaviours will mitigate the negative impact of OP on innovation.


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The escalating migration from rural to urban locales necessitates an augmented demand for the workforce, local utility services, and mechanization to sustain a balance conducive to public health. This investigation delineates the pivotal role of human resources in executing daily operations required for the upkeep of public green and asphalted areas within Doboj, Bosnia and Herzegovina. It is posited that teamwork and the requisite competencies of the workforce are integral to the utility company’s efficacy and the establishment of conditions requisite for addressing business tasks delineated on weekly and monthly schedules. A cohort of 20 personnel, tasked with the aforementioned responsibilities, was segmented into three categories, predicated upon their skills and capability to fulfil the designated tasks within specified temporal bounds. A novel hybrid Multi-Criteria Decision-Making (MCDM) model, integrating Improved fuzzy Stepwise Weight Assessment Ratio Analysis (IMF SWARA) with Measurement Alternatives and Ranking according to Compromise Solution (MARCOS), was employed to appraise employees across the designated categories. Decision-makers articulated five criteria, which were quantified via the IMF SWARA methodology. Subsequently, the appraisal of worker categories through three discrete models was undertaken employing the MARCOS technique. Outcomes for each category were individually derived and subjected to verification tests, revealing that criterion significance markedly influences human resource ranking. This study underscores the crucial intersection between environmental stewardship and human resource management, advocating for a systematic approach to urban maintenance that leverages MCDM techniques to optimize workforce performance.


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The accelerating process of globalization has led to an increase in freight transport volumes, exacerbated road congestion, and heightened environmental concerns, underscoring the imperative for sustainable and alternative transport solutions. Intermodal transport, which amalgamates the benefits of various modes of transportation, emerges as a paramount solution to these challenges. At the core of intermodal transport lies the intermodal terminal, whose efficiency and efficacy are critically contingent upon the transshipment technology employed. This investigation is dedicated to the evaluation of transshipment technologies within intermodal terminals. It is recognized that the selection of transshipment technology necessitates consideration of diverse criteria, mandating the application of appropriate multi-criteria decision-making methodologies. To address this complexity, a novel hybrid model, integrating Fuzzy Step-Wise Weight Assessment Ratio Analysis (FSWARA) with Axial-Distance-Based Aggregated Measurement (ADAM), is proposed. The efficacy of this model is demonstrated through its application in assessing various transshipment technologies, with an emphasis on optimizing the decision-making process in the selection of the most appropriate technology. This study contributes to the body of knowledge by providing a comprehensive framework for the evaluation of transshipment technologies in intermodal terminals, facilitating enhanced decision-making in the context of sustainable and efficient intermodal transport systems.


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The viability of numerous businesses in today’s competitive landscape is significantly influenced by their ability to successfully implement outsourcing strategies, particularly in the realm of logistics. Despite the extensive body of literature exploring the multifaceted dimensions of outsourcing, there remains a notable gap in research specifically addressing logistics outsourcing in distinct markets through in-depth case studies. This analysis seeks to bridge this gap by providing a comprehensive examination of the logistics outsourcing process, as evidenced by a case study within the Serbian market. The research delineates the essential steps required for the establishment of a productive logistics partnership, encompassing the identification of needs, selection of a trusted Logistics Provider (LP), integration of logistics solutions with existing IT systems, delegation of goods handling, assignment of intralogistics responsibilities to maintain compliance with prevailing standards, specification of shipping and delivery requisites, and the continuous monitoring of activities and key performance indicators (KPIs). Through a detailed exploration of transportation, customs clearance, warehousing, customs declaration filing, document exchange, software implementation, and cargo insurance, the study illuminates the intricate processes involved. It is highlighted that the key advantages of such collaborations include enhanced efficiency and streamlined operations, while potential risks involve dependency and loss of control over logistics functions. The distinctiveness of this study lies in its comprehensive approach to outsourcing, encompassing seven critical activities, as opposed to the existing literature which predominantly focuses on the outsourcing of singular services. By offering both theoretical insights and practical implications, this research not only contributes to the existing body of knowledge but also paves the way for future investigations into logistics outsourcing, with a particular emphasis on the Serbian market.


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This investigation explores the intricate relationship between government support, foreign investment, and research and development (R&D) commitment in China’s strategic sectors, with a focus on the crucial role of government assistance in spurring innovation in small-scale enterprises. Utilizing advanced deep learning and data mining techniques, the impact of government subsidies and tax incentives on R&D dedication in burgeoning strategic firms is meticulously analyzed, particularly in the context of varying levels of external financing. The findings reveal a significant, multifaceted influence of government financial aid and foreign capital on R&D endeavors. A pronounced, positive correlation between government financial backing and R&D activities emerges, with the magnitude of this relationship being substantially modulated by the degree of external investment. This underscores the importance of strategic financial orchestration in nurturing research and innovation within pivotal sectors. Insights gleaned from this study are of paramount importance for policy formulators and business leaders, offering a refined comprehension of the synergistic interplay between government incentives, foreign investment, and R&D commitment. These findings are pivotal for promoting economic growth and technological progress in China’s key industries.


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Directors’ and Officers’ (D&O) liability insurance is a type of professional liability insurance that provides a safety net for corporate risks. This study, using data from Shanghai and Shenzhen A-share listed companies from 2010 to 2020, examines the impact of D&O Liability Insurance on corporate strategic deviation from the perspective of corporate risk-taking, providing evidence for corporate strategic decision-making and governance. Empirical research finds that the purchase of D&O Liability Insurance directly leads to an increase in strategic deviation. Furthermore, the act of purchasing D&O Liability Insurance significantly enhances the company's capability to take risks, thereby further increasing the degree of strategic deviation. This conclusion holds even after controlling for potential endogeneity issues and changing the measurement methods of core variables. Further analysis reveals that D&O liability insurance has a more significantly positive effect on the strategic deviation of non-state-owned enterprises and larger-sized companies. Compared to before purchasing the insurance, companies have significantly improved their risk-taking ability and strategic deviation after purchasing the insurance.


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In the realm of sustainable development, the integrity and transparency of data play pivotal roles. This study investigates the utility of blockchain technology in augmenting the monitoring and auditing facets of sustainable development initiatives. It is posited that blockchain's inherent attributes—namely its robustness in ensuring data integrity and fostering trust—hold substantial promise in enhancing environmental performance and informed decision-making. Specifically, applications in environmental impact reporting and supply chain management are examined. The findings suggest that blockchain technology can significantly contribute to these areas by offering unprecedented levels of transparency and reliability in data handling. However, the potential of blockchain is not without its challenges. The study underscores the imperative of addressing network security and data privacy concerns. It is argued that effective governance structures and risk management strategies are essential to fully leverage the benefits of blockchain, whilst concurrently mitigating inherent risks. The integration of blockchain into risk management processes notably impacts environmental, social, and corporate governance (ESG) objectives. A critical analysis of the risks associated with blockchain-based processes is conducted, culminating in the development of strategic recommendations aimed at minimizing these risks. The ultimate goal is to bolster corporate effectiveness, efficiency, and yield cost benefits through the deployment of secure and reliable blockchain solutions. The study posits that the judicious integration of blockchain technology can lead to substantial improvements in organizational performance, particularly in the context of sustainable development. Emphasis is placed on the need for continual analysis and refinement of risk management strategies in the evolving landscape of blockchain technology, to ensure that its application remains both impactful and responsible.


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In the realm of contemporary logistics, the criticality of intermodal terminals as central nodes for seamless cargo transitions between various transportation modes is well-recognized. This study focuses on the strategic integration of Industry 4.0 (I4.0) technologies to advance the operational efficiency of these terminals. A hybrid Multiple Criteria Decision Making (MCDM) methodology, amalgamating the Best-Worst Method (BWM) and Axial Distance based Aggregated Measurement (ADAM), is employed for a systematic evaluation. This approach facilitates the identification and prioritization of key I4.0 technologies. Findings of this study underscore the paramount importance of the Internet of Things (IoT), Artificial and Ambient Intelligence, and Autonomous and Automated Guided Vehicles in revolutionizing terminal efficiency. The efficacy of the proposed hybrid model is demonstrated in its capacity to generate practical, insightful recommendations for technology selection, thereby guiding stakeholders in making informed investments. These investments are projected to significantly enhance the operational capabilities of intermodal terminals and, by extension, the efficiency of the overall supply chain. The contribution of this study lies in its addressal of the existing research gap concerning the applicability and selection of I4.0 technologies in intermodal transport terminals (ITTs). It offers a novel, pragmatic framework for stakeholders within the logistics sector, aimed at facilitating the modernization and optimization of terminal operations. The insights and strategic directions provided herein are anticipated to be of substantial value to those endeavoring to navigate the complexities of terminal modernization in the era of I4.0.


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The advent of digital technology has fundamentally altered the traditional modes of information exchange within enterprises, thereby impacting the concentration of supply chains. This study presents an empirical examination of the effects and underlying mechanisms by which digital transformation influences supply chain concentration, utilizing data from Chinese A-share listed companies spanning 2011 to 2021. The findings reveal that digital transformation enhances information transparency and reduces transaction costs, consequently contributing to a decrease in the concentration of enterprise supply chains. It is observed that the adoption of digital transformation leads to a significant diminution in supply chain concentration, a conclusion that retains its significance even under robustness testing. Further investigation indicates a more pronounced impact of digital transformation on diminishing the concentration of state-owned enterprise supply chains compared to their non-state-owned counterparts. This research enriches the understanding of the impact of digital transformation on supply chain concentration, offering theoretical support for the acceleration of a unified large market development in China. The study underscores the transformative role of digital technology in reshaping enterprise supply chains, highlighting the necessity for strategic digital integration in modern business practices.


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In the context of the global supply chain, the selection of Cold Chain Logistics Service Providers (CCLSPs) emerges as a paramount challenge, particularly for the transportation of temperature-sensitive goods. This study introduces a structured decision-making framework, addressing the need for efficient and reliable logistics services in this sector. Central to the framework is a hybrid Multi-Criteria Decision-Making (MCDM) model, which synergizes Fuzzy FActor RElationship (Fuzzy FARE) and Fuzzy Axial Distance based Aggregated Measurement (Fuzzy ADAM). This innovative approach is aimed at refining criteria weight determination and enhancing provider ranking accuracy. Special emphasis is placed on the integration of fuzzy logic to manage the inherent uncertainties present in subjective evaluations and decision data. The investigation underscores the criticality of factors such as stringent temperature control, robust infrastructure, and adherence to regulatory standards in the selection process. An application of this methodology is demonstrated through a case study involving the ranking of ten logistics providers in South-East Europe. The study's contributions are twofold: it advances the theoretical framework of supply chain management methodologies and offers a pragmatic tool for businesses operating within temperature-sensitive logistics networks. Prospective research directions include the adaptation of this framework to various regional contexts and the incorporation of emerging technologies, ensuring the framework's applicability and relevance in the dynamic domain of cold chain logistics.

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