Territorial splitting in Indonesia has emerged as a policy response to address longstanding issues related to weak natural resource management, uneven regional development, and limited public service provision. Although this administrative restructuring has attracted scholarly attention in governance and decentralization discourse, its implications for sustainable tourism-based economic development remain underexplored. In this study, the potential of territorial splitting to catalyze sustainable local economic growth was examined, with a particular focus on Pangandaran Regency—an autonomous region formed through territorial restructuring between 2004 and 2024. Data were drawn from an extensive review of literature, empirical studies, and official policy documents. It was found that local economic development in Pangandaran has been fostered not only through the enhancement of conventional economic sectors but also through the integration of environmental conservation initiatives. Economic activities such as the promotion of local creative industries, hospitality services, tourism-based enterprises, and small-scale commerce have been integrated with the conservation of coral reefs and mangrove forests. Furthermore, a decentralized governance structure has facilitated greater community engagement in local decision-making and resource management. The findings suggest that, when implemented with strategic planning and inclusive governance, territorial splitting possesses the potential to serve as a catalyst for resilient, place-based economic systems that are harmonized with ecological preservation. This research contributes to the broader discourse on regional autonomy by highlighting the intersection between administrative restructuring and sustainable tourism development, offering policy-relevant insights for local governments and development planners seeking to optimize territorial governance in destination areas.
The Ponan tradition, deeply rooted in Poto Village, Moyo Hilir District, Sumbawa Regency, Indonesia, exemplifies a unique form of local wisdom with significant social, cultural, and economic potential. Despite its cultural prominence, the integration of this tradition into tourism development has been hindered by inadequate infrastructure, insufficient promotional strategies, and limited community engagement. This study addresses these challenges by exploring the role of the cc tradition as a form of social capital in fostering sustainable tourism development. A qualitative case study approach was employed, incorporating in-depth interviews, participatory observations, and focus group discussions (FGDs). The findings highlight that the sustainable development of tourism in Poto Village is contingent upon three critical factors: the enhancement of infrastructure, the implementation of targeted promotional campaigns, and the active participation of the local community in preserving and promoting their cultural heritage. Furthermore, it was observed that the Ponan tradition serves as a vital mechanism for community empowerment, fostering a sense of ownership and pride among villagers while simultaneously attracting cultural tourism. The study underscores the importance of adopting a holistic approach to tourism management that harmonizes economic objectives with cultural preservation and community well-being. By offering actionable insights, this research contributes to the broader discourse on sustainable tourism and cultural studies, providing a framework for policymakers and practitioners to develop inclusive and culturally sensitive tourism strategies. However, the study is limited by its regional focus and qualitative methodology, suggesting the need for future research to explore broader applications of local wisdom in tourism development across diverse cultural contexts.
This study aims to develop a systematic framework for selecting tour guides at a Vietnamese travel company by integrating both qualitative and quantitative research methods. Expert consultation was initially conducted to identify key criteria essential for tour guide performance. A structured interview process was then employed, collecting data through pairwise comparisons of these criteria. The analytic hierarchy process (AHP) was subsequently utilized to determine the relative weight (Wj) assigned to each criterion. Evaluation data for three candidates was gathered based on their performance against these criteria. The weighted sum model (WSM) was applied to prioritize the candidates for selection, resulting in the identification of Candidate A2, who achieved the highest WSM score (A2WSM = 8.5800). The findings further revealed that communication skills (W5 = 0.4474), problem-solving abilities (W3 = 0.2529), and professional expertise (W4 = 0.1543) were considered the most important attributes, with communication skills significantly outweighing the other competencies. This highlights the critical importance of communication as a core competency for tour guides. The proposed framework offers a robust and objective method for tour guide selection, ensuring that key competencies are appropriately prioritized, which can serve as a valuable model for similar applications within the tourism industry.
Research on sustainable tourism in Bali has underscored the intricate balance required between economic development and environmental and social stewardship. A range of methodological approaches has been utilized to evaluate these dynamics. Quantitative assessments, often through structural equation modeling, have been conducted to analyze sustainable tourism practices, focusing on economic, social, and environmental dimensions. Meanwhile, qualitative approaches, including systematic literature reviews, semi-structured interviews, and participatory observation, have provided critical insights into the layered complexities of sustainable tourism in Bali’s culturally rich settings. Mixed-methods research, integrating quantitative tourist data with qualitative insights, offers a more comprehensive understanding of overtourism’s multifaceted impacts. Key findings indicate that while progress has been achieved in implementing sustainable tourism practices, considerable challenges remain. These challenges primarily include balancing the economic benefits of tourism with the urgent need for environmental conservation and ensuring equitable distribution of benefits among local communities. The development of sustainable tourism has proven complex, necessitating context-sensitive approaches and inclusive stakeholder engagement. Community-based strategies have shown effectiveness, blending environmentally friendly practices with cultural preservation and local empowerment. Comparative studies, such as those between Bali and North Sumatra, underscore both the positive economic outcomes of sustainable tourism initiatives and common obstacles, such as infrastructure demands and resource management. The implications for policymakers emphasize the critical role of community participation and comprehensive planning in achieving sustainable tourism. Empowering local stakeholders through participatory governance frameworks is essential to preserve cultural integrity and enhance resource stewardship, thereby fostering a resilient tourism industry that supports both environmental sustainability and local well-being.
This study explores the impact of Standard Operating Procedures (SOPs) on the optimization of hotel management performance through the application of a path model. Relationships among key factors, including service quality (X1), operational efficiency (X2), SOP implementation (M), customer satisfaction (Y1), and employee behaviour (Y2), were examined. Pre- and post-implementation scenarios were simulated using an empirical dataset, offering insights into the role of SOPs in improving managerial outcomes. The analysis reveals significant contributions from service quality and operational efficiency to the implementation of SOPs, which in turn drive enhancements in customer satisfaction and employee behaviour. Furthermore, a strategic monitoring framework was introduced to ensure the ongoing adherence to SOPs and the continuous improvement of operational efficiency. The findings underscore the importance of a structured approach to SOP implementation and provide actionable strategies for hotel managers seeking to elevate service standards and performance outcomes.
This study investigates the practices and policies surrounding the collection and distribution of gratuities within the hospitality industry across Western Balkan countries, including Slovenia, Montenegro, Croatia, and Bosnia and Herzegovina. Diverse strategies employed by employers in these regions present distinct advantages and challenges in managing tips. A structured survey was meticulously designed to explore the nuances of tipping customs, focusing on employer policies, perceived motivational impacts, and effects on job flexibility. The data were rigorously analyzed using the Statistical Package for the Social Sciences (IBM SPSS Statistics version 25), employing techniques such as analysis of variance (ANOVA), eta square, Tukey HSD post hoc test, Kruskal-Wallis test, and Welch’s ANOVA. The analysis revealed no significant statistical differences in tip distribution across different types of service companies. However, notable variances were observed in the methods of tip collection and the policies regulating tipping practices. These findings suggest a convergence in how tips are allocated, despite differing approaches to their collection and management across service companies in the region.
The rapid development of the short video industry has provided a powerful platform for content creators to promote their work while offering users interactive opportunities. In the context of tourism, the rise of short videos has introduced unprecedented opportunities for industry growth. This study, grounded in the 5W communication theory and the Stimulus-Organism-Response (SOR) model, categorizes short video characteristics into two key dimensions: content and creator attributes. Using Partial Least Squares-Structural Equation Modeling (PLS-SEM), the study examines the influence of short video dissemination on tourism intentions. The findings reveal that the informativeness and entertainment of short video content, along with the visibility and interactivity of the creators, significantly enhance users' intentions to travel. However, the professionalism of short video creators does not significantly impact the shaping of destination images or the stimulation of tourism intentions. Moreover, the perception of destination image fully mediates the relationship between the visibility and interactivity of short video creators and tourism intentions, while partially mediating the effect of content informativeness and entertainment on tourism intentions. These conclusions not only broaden the research perspective within the field of tourism-related short videos but also offer practical guidance for destination marketing strategies leveraging short videos.
The transformation of Historic Urban Landscapes (HUL) often leads to the erosion of cultural heritage, necessitating the implementation of robust conservation guidelines and techniques to preserve these landscapes for future generations. This study conducts a comprehensive content analysis of the policies and methods employed in the conservation of HUL within Kano Metropolis. Six major historical monuments were selected, including three buildings and three archaeological sites, as identified by the United Nations Educational, Scientific and Cultural Organization (UNESCO), the National Commission for Museums and Monuments (NCMM), and the State Culture and History Bureau. Key legislative frameworks analyzed include the 1999 Constitution, the NCMM Act, the National Gallery of Art Act, and the National Council for Arts and Culture (NCAC) Act. The study identifies reconstruction, replacement, recoating, and enveloping as the primary conservation techniques applied to the selected monuments. These techniques predominantly utilize traditional methods, thereby preserving the authenticity of Kano's cultural heritage. However, the study also reveals significant challenges, including inadequate funding and a shortage of skilled personnel. Major interventions were observed in the conservation of built heritage such as the Kano city wall, gates, and the Emir’s Palace, while minor interventions were noted at monumental sites like Dala Hill, Kano Dye Pits, and Kurmi Market. The study concludes with recommendations to enhance conservation efforts, including fostering collaborations between the NCMM and international conservation bodies, investing in training programs for conservation professionals, adopting transferable development rights (TDR) in contemporary developments at heritage sites, and advocating for legislative support to enact new conservation laws.
This research is focusing on the impact of experiential marketing and service quality towards customer satisfaction and loyalty within the context of heritage hotels in West Java, Indonesia. Utilizing a quantitative approach, data were collected through surveys from 300 respondents who had experiences staying in three heritage hotels. To examine the data, structural equation modeling, or SEM, was utilized. Results indicate that experiential marketing significantly enhances customer loyalty. Conversely, although service quality was positively received, it did not show a significant effect on loyalty. The research highlights that while all respondents enjoyed their stay, appreciating both the service and architectural aesthetics, a disconnect was noted among younger guests who perceived the hotels primarily as lodging facilities rather than as sites of historical significance. The study suggests that to maintain relevance and appeal, especially among younger demographics, heritage hotels should integrate modern amenities with engaging storytelling and immersive experiences that leverage technology and social media. These strategies could facilitate a deeper appreciation of the historical aspects, potentially enhancing both customer satisfaction and customer loyalty.
In the realm of global economics, tourism emerges as a pivotal sector, demanding strategic planning and policy formulation for sustainable development. The prosperity of tourism destinations is contingent upon the inclusivity of stakeholder perspectives, especially those impacted by the tourism industry. While substantial research has delved into local residents' perceptions of tourism development, the viewpoints of foreign residents remain conspicuously underexplored. This oversight necessitates an investigation into the nuanced impacts of tourism development, particularly within the Chinese context. A comprehensive questionnaire survey was administered to gauge the perceptions of overseas residents regarding tourism development in Qingdao, a prominent tourist locale in Eastern China. Findings indicate that perceptions among this demographic are heterogeneous, influenced by factors such as age, income, and personal affiliations with the tourism sector. It is demonstrated that the economic, socio-cultural, and environmental impacts of tourism are perceived variably, contingent upon these demographic variables. This analysis underscores the importance of integrating diverse resident perspectives into tourism planning and policy-making, to foster sustainability in tourism destination development. Such an approach is essential for aligning tourism development with the expectations and well-being of both local and foreign residents, thereby ensuring the long-term viability of tourism destinations. This study contributes to the body of knowledge by filling a critical gap in understanding the impacts of tourism development from the perspective of overseas residents in Qingdao, thus offering valuable insights for stakeholders in crafting inclusive and sustainable tourism strategies.
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