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Volume 4, Issue 4, 2025
Open Access
Research article
An Examination of the Effects of Demographic Factors on Organizational Commitment: Data from North Indian Higher Education
pooja kanojia ,
rupa khanna malhotra ,
amit uniyal ,
amar johri ,
seema khurshid qureshi
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Available online: 11-13-2025

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Organizational commitment (OC) has gained popularity in recent times. It’s a very crucial determinant of employee retention, productivity, and a contributor to organizational growth and prosperity. The role of a faculty is very important in shaping the careers of students and in the overall growth of higher education institutions. The current study emphasizes how job-related factors like designation and demographic profiles like age, gender, education qualification, marital status, and area of belongingness affect OC of the faculty working in the HEIs of Uttarakhand, India. A simple random technique was used to determine the sample of the study; the sample of the study was 235 faculty members engaged in the higher education institutions (HEIs). 15 items were adapted from the questionnaire on OC developed by Mowday. To collect the data, an online questionnaire was sent to the faculty engaged in the HEIs through email and the WhatsApp application. To check the internal consistency, Cronbach's Alpha test was applied. The data were distributed normally, hence a parametric test was used. The study reveals that age, gender, experience, and marital status influence OC, and designation and area of belongingness have no impact on the OC. The policymakers need to develop strategies and policies keeping in mind both demographic and job-related factors to embrace and foster commitment amongst the employees.

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The advent of the current Digital Era is intricately linked to the evolution of Financial Technology (Fintech), with recent events such as the COVID-19 pandemic significantly accelerating this progress. This rapid advancement has resulted in a widespread enhancement of digital literacy among individuals; nevertheless, there is a discernible increase in the significance of financial literacy. In Jordan, there remains a notable deficiency in Financial Literacy, accompanied by a substantial gap between Financial Literacy and Financial Inclusion. The primary objective of this research is to determine the role of financial literacy and digital literacy in influencing millennials’ Fintech usage, while considering the moderating effect of gender. The research adopts a quantitative cross-sectional design. To collect the required data for this research, a survey has been conducted via a questionnaire to investigate Jordanian citizens’ (Millennials) perceptions regarding the research model constructs. A sample of 463 completed the questionnaire based on their awareness of Fintech services and their ability to participate in the study. This study adopted a structural equation modelling (SEM) technique with partial least squares (PLS) as an analysis method. Findings revealed that both financial and digital literacy jointly determine the use of Fintech services. Also, the results indicated that gender did not moderate the relationships between digital literacy and financial literacy with the use of Fintech. The study contributes some recommendations and future work.

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Global research trends on Over-The-Top (OTT) media services were examined through a bibliometric and systematic review of 176 peer-reviewed documents published between 2010 and 2024, sourced from 117 journals and books. The analysis conducted using Bibliometrix, VOSviewer, and the PRISMA methodology identified a compound annual growth rate of approximately 34% in scientific output from 2010 to 2023, indicating rapid expansion in OTT research. The most prolific contributors by publication count are Chakraborty, Soren, and Sridevi. The leading countries in this field are India, South Korea, and the United States. Key research themes include platform dominance, consumer behaviour, and the impact of COVID-19 on OTT adoption, with “OTT” and “Netflix” as dominant topics in scholarly discussions. Although the data were sourced exclusively from Scopus, the findings offer a comprehensive overview of the evolution of themes, principal research networks, and prevailing trends in the OTT research domain.

Open Access
Research article
Corporate Social Responsibility, Internal Control, and Corporate Reputation in Light of Digital Transformation Techniques
ahmed fadhil saleh ,
ayad jumaah khalaf ,
sinan raheem jasim ,
mohammed ibrahim al-rifai ,
abdulsamad sabah mahdi ,
abdulsattar salih al-bilawi ,
dheyab ahmed abdulateef
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Available online: 12-03-2025

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This study examines the impact of corporate social responsibility (CSR) and internal control (IC) on corporate reputation (CR) in the context of digital transformation (DT), which serves as a moderating variable. Furthermore, a sample of 324 individuals was selected from the research community of accountants, auditors, and other specialists working in the Iraqi environment, and data were collected using a list of questionnaires analyzed based on a Likert scale. The stability and reliability of the scale were verified using Cronbach’s alpha and the split-half method according to Spearman-Brown’s value, and several statistical tests were used to verify data distribution and potential bias. In addition, regression models were designed to test four main hypotheses. The results showed a positive impact of both corporate social responsibility and internal control on corporate reputation. Digital transformation technologies (DTT) strengthens the relationship between CSR, IC, and CR. This study offers academic value as it empirically analyzes the impact of those variables in the light of DT as a moderating variable. It also provides management, regulators, and stakeholders with possible strategies in accordance with the business environment, and provides policy implications for promoting institutional development and ESG requirements.

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The effectiveness of risk management within the Jordanian banks’ internal control systems and internal auditing is the focus of the study considering the moderate impact of AI in the form of expert systems and neural networks. This study aims to examine the impact of integrating AI in auditing and corporate governance in order to improve the organization’s ability to withstand adversity and endure over time. The study obtained data from 350 internal auditors from Jordanian conventional and Islamic banks through a structured survey. Using partial least square structural equation modeling (PLS-SEM), the study established a positive correlation between the effectiveness of internal auditing and the control of internal systems with risk management. Moreover, while neural networks have a weaker moderating impact, expert systems have a moderating impact on the relationship between the control internal systems and risk management. The study concludes that AI in the form of expert systems enhances the ability to recognize and eliminate risks through the development of internal control and audit functions. It also proposes that the study enhances the understanding of agency theory and the theory of technological superiority by demonstrating the role of AI in aiding human auditors to improve the governance systems in an organization. Moreover, the results assist bank managers, policymakers, and regulators to inform the integration of AI systems and tools to improve risk management practices.

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The trend of applying artificial intelligence (AI)-based personalization to e-commerce platforms is becoming increasingly popular to attract customers to buy products and services. To contribute to explaining this, this study was conducted to analyze the impact of artificial intelligence-based personalization on customers’ purchase intention when shopping on e-commerce platforms in Vietnam. Based on the PLS-SEM analysis method with valid data collected from 400 survey questionnaires for people who have shopped on e-commerce platforms. The results show that innovation, system quality, and information quality positively affect perceived usefulness and trust, thereby promoting purchase intentions. In addition, immersive experiences also positively affect purchase intentions. On that basis, the authors propose some management implications to help businesses operating on e-commerce platforms better understand the impact of AI-based personalization on purchase intentions, thereby being able to build strategies to improve operational efficiency and increase profits.

Open Access
Research article
A System Success Evaluation Framework for Digital Pension Platforms in Aging Societies
rattanavalee maisak ,
sirikarn tirasuwanvasee ,
kasidech sutthivanich ,
warintorn suwan ,
darunee bunma
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Available online: 12-23-2025

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This study develops and validates a framework for evaluating the success of welfare-oriented digital platforms, with a focus on Thailand’s national pension system. The framework integrates the Information Systems Success Moe (ISSM) and the Technology Acceptance Model (TAM) with trust as a socio-technical construct to evaluate stability, usability, and trustworthiness in aging societies. The data was collected using a survey of 400 elderly citizens and analyzed using structural equation modeling (SEM) with the Jamovi software. The findings were further supplemented by a thematic analysis of the open-ended responses, which provided context for anomalies, such as instability in use, fraud risk, and usability issues, among other concerns. System quality increased perceived ease of use but decreased perceived usefulness when instability occurred. Trust increased usefulness but was not a predictor of behavioral intention. Ease of use unexpectedly decreased intention. User satisfaction, rather than actual use, surfaced as the strongest predictor of net benefits. These findings underscore that the anomalies of adoption are a result of structural and institutional barriers rather than user reluctance. The study rethinks adoption constructs as indicators of system success, thereby expanding the ISSM-TAM integration. It provides policymakers and system architects with a means to diagnose problems and develop welfare information systems for aging societies that are more resilient, trustworthy, and accessible.
Open Access
Research article
Using Artificial Intelligence to Manage Visual AR/VR Scenarios in Media Branding of Cultural Institutions
ievgeniia kyianytsia ,
dmytro yatsiuk ,
halyna aldankova ,
oleksii horobets ,
viktor dobrovolskyi ,
vladyslav slipchenko
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Available online: 12-26-2025

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In the context of the digital transformation of cultural institutions, there exists an imperative for interactive AR/VR systems that leverage the capabilities of artificial intelligence for the personalized presentation of cultural content and the management of cognitive interaction scenarios. In light of the above, the purpose of this study was to develop and empirically evaluate the efficacy of an interactive AI model (CurioMind) for AR/VR experiences, which tailors information input to align with user requests and behaviors. Within the framework of the study, an experiment was conducted with two groups of participants (n = 60), which involved comparing the measures of attraction, memorization and subjective evaluation of the experience. Furthermore, NASA-TLX cognitive load assessments were conducted alongside semi-structured interviews to qualitatively evaluate interface perception and content. Participants engaging with the CurioMind model demonstrated significantly higher levels of information retention (mean score of 9.1 compared to 7.2 in the control group) and longer exposure time. Moreover, their ratings on the parameters of emotional engagement, personalization, and interface attractiveness were markedly higher. The findings substantiate the study’s hypothesis: the integration of an adaptive AI agent within AR/VR experiences augments the efficacy of informal cultural learning and elevates the quality of the user experience. The CurioMind model introduces a novel approach to digital museum storytelling based on behavioral personalization. Future research may encompass the scaling of the system to authentic museum environments, adding multimodal input (gestures, gaze).

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