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Volume 4, Issue 3, 2025
Open Access
Research article
NDEMRI: An AI-Driven SMS Platform for Equitable Agricultural Extension in Rural Africa
isaac touza ,
sali emmanuel ,
mana tchindebe etienne ,
adawal urbain ,
guidedi kaladzavi ,
kolyang
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Available online: 07-06-2025

Abstract

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An artificial intelligence (AI)-powered agricultural advisory system, termed NDEMRI (Nurturing Digital Extension via Mobile and Responsive Intelligence), has been developed to provide evidence-based farming guidance to rural communities across sub-Saharan Africa through short message service (SMS). Designed for compatibility with basic GSM-enabled mobile phones and independent of internet access for end-users, the system integrates large language models (LLMs) via the ChatGPT API to generate contextually relevant, linguistically localized responses to a wide array of agricultural queries. A quasi-experimental evaluation was conducted in the northern regions of Cameroon over a four-month period, employing a matched control group methodology involving 831 treatment farmers and 400 controls. Statistically significant improvements were observed among participants using NDEMRI, with mean crop yields increasing by 16.6% and agricultural incomes rising by 23%, relative to the control group. Adoption of improved agronomic practices was notably higher among users of the system. A total of 2,487 unique messages were exchanged, covering themes such as pest management, planting schedules, soil health, and post-harvest storage, with 78% of users reporting that system responses were context-sensitive and adapted to local climatic and cultural conditions. The technical architecture is characterized by modular natural language understanding pipelines, embedded guardrails to minimize model hallucinations, and a reproducible framework for contextualization based on regional agricultural datasets. A detailed economic analysis demonstrated the financial sustainability of the intervention, with favorable cost-benefit ratios and scalability potential. These findings offer robust empirical evidence that the integration of accessible communication technologies with state-of-the-art AI can overcome infrastructural limitations, enhance decision-making in low-resource farming environments, and serve as a viable model for transforming agricultural extension services across the African continent.

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It is crucial to ensure system reliability in changing situations where systems are required to operate in uncertainty or against disturbances. Human-in-the-Loop (HITL) simulations have in recent times emerged as an important key in ensuring the robustness and resilience of the system via evaluation and testing. The method introduces human decision-making and adaptability as well as providing insight into zones of possible weak points of the system and failure modes which are not even captured by computer-based systems. By incorporating HITL simulations into the system, designers and engineers could simulate operational challenges in real life, identify unforeseen defects, and implement mitigative strategies to enhance both robustness-ensuring consistent performance in the nominal operation and resilience-maintaining functionality in and after disruptions. This article looks at the effectiveness of HITL simulations in various domains, and particularly at the role that these contribute to system robustness and resilience. Among the most significant issues will be the nature of building the simulation environments, the test for the range of scenarios, and the roles for humans to be simulated within the loop. We investigate the behavior of humans during stress and uncertainty, then provide valuable feedback to the system to help it learn. By revealing the vulnerabilities of the system design and acknowledging human effects on recovery and decision-making operations, HITL simulations finalize the development of more adaptable, stable systems that could recover rapidly from interruptions. To conclude, HITL simulations are a critical tool for improving the reliability of systems, hence providing a comprehensive framework to address either expected or unexpected challenges in complex operating environments.

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Green supplier selection (GSS) as a critical strategic element is placed in the limelight in contemporary supply chain management (SCM), owing to the growing emphasis on environmental responsibility and sustainability. This study presents a fuzzy multi-criteria decision-making (FMCDM) framework, employing Fuzzy Logarithmic Percentage Change-Driven Objective Weighting (FLOPCOW) method to determine the relative importance of sustainability criteria under uncertainty. A panel of five academic and industry experts was selected to identify 21 criteria, which were categorized into three main dimensions including environmental performance (C1), resource efficiency (C2), and corporate sustainability policies (C3). Triangular fuzzy numbers (TFNs) were adopted to model linguistic ambiguities in expert judgments whereas fuzzy normalization was applied to ascertain the weights of criteria. Key findings indicated that corporate sustainability policies (C3) were prioritized as the most influential dimension, followed by environmental performance (C1) and resource efficiency (C2). This suggested the centrality of institutional governance in advancing long-term sustainability objectives. Sub-criteria analysis further revealed ecological training programs, air emissions control, and sustainability reporting as the most critical indicators in the interplay of operational practices and transparent governance. FLOPCOW has effectively processed expert opinions with the use of fuzzy normalization, hence advocating a clear and repeatable approach for the evaluation of green suppliers. Furthermore, it highlighted the importance of policy-based criteria in supplier assessment and organizations could then align their purchasing decisions with sustainability goals by considering more on governance-related factors like compliance and stakeholder engagement.

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In an era defined by digital transformation and systemic volatility, conventional approaches to strategic risk management have been increasingly challenged by the complexity and unpredictability of modern operational environments. To address these limitations, a novel artificial intelligence (AI)–driven framework has been developed to enhance organizational resilience and optimize strategic decision-making. Constructed through a systematic review conducted in accordance with PRISMA 2020 guidelines, this study synthesizes current academic literature and industry publications to identify critical enablers, practical gaps, and methodological advancements in AI-enabled risk governance. The proposed framework integrates real-time analytics, predictive modelling, and adaptive governance mechanisms, aligning them with enterprise-wide strategic objectives to support decision-making under volatile, uncertain, complex, and ambiguous (VUCA) conditions. Anchored in dynamic capabilities theory and decision support systems (DSS) literature, the framework is designed to facilitate proactive risk anticipation, reduce cognitive and algorithmic biases in decision-making, and foster strategic alignment in rapidly evolving contexts. Its adaptability to small and medium-sized enterprises (SMEs), as well as its cross-sectoral relevance, underscores its scalability and practical utility. Nonetheless, the effectiveness of the framework is contingent upon the availability of high-quality data, the level of digital maturity within organizations, and the implementation of responsible AI principles. By bridging the gap between theoretical innovation and real-world applicability, this study contributes a robust foundation for future empirical validation and sector-specific customization. The framework is expected to inform governance and technology leaders aiming to institutionalize AI-based resilience capabilities, thereby supporting sustainable strategic outcomes in both developed and emerging markets.
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