Investigating the Factor of Water Consumption Regarding the Impact and Implementation of Water Governance in Urban Areas

Water governance becomes essential to meet societal needs despite water scarcity. However, in Indonesia, disparities in water governance, especially in the area of water quality perception, continue to exist. Therefore, this study investigates how water quality perception is influenced by examining key factors such as satisfaction, trust, and socio-economic status. This study was conducted in Jakarta by surveying through a questionnaire. This study employed satisfaction, trust, and socio-economic status as independent variables and the perception of water quality as a dependent variable. Also, the chi-square test and ordinal logistic regression were employed to test the hypothesis and the significance between independent and dependent variables. Chi-square tests reveal correlations between trust, socioeconomic status, and perception of water quality. However, regression analysis highlights socio-economic status and trust as the primary influential factors. The study provides evidence of unequal access to water across different socio-economic statuses and demonstrates how the need for government transparency and trust in water institutions affects urban communities' perceptions of water quality.